Consistent 400TC sateen across six UK properties for two years running
A London-based hospitality group standardised on Royal Mills for flat sheets, fitted sheets, duvet covers, and pillowcases across six properties. Two years, zero shade-lot complaints.
The group had been rotating between three suppliers and struggling with shade variance between shipments — a problem their laundry partners flagged repeatedly. They needed a single mill that could hold colour and hand-feel across a two-year programme.
We locked yarn lots at the spinning stage and issued a signed shade card for every quarterly PO. Multi-stage QC before container loading, with AQL 2.5 on visual and dimensional checks.
Two years in, the group has consolidated 100% of their bed linen spend with Royal Mills and added table linen to the programme in year two.
Standardised bed linen across 6 UK properties. Zero shade-lot rejections in 24 months. Payment terms extended to net-60 after 12 months.
"Royal Mills has been our go-to supplier for hotel bed linen. Consistent quality and always on-time delivery — and the shade-lot discipline is what keeps us with them."
